Extraordinary Journeys Await

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Privacy Policy

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This may include your name, email address, phone number, travel preferences, and payment information.

How We Use Your Information

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send you technical notices, updates, and support messages
• To communicate with you about products, services, and events
• To personalize and improve your experience

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted partners who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

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Terms of Service

Last updated: December 2024

Acceptance of Terms

By accessing and using the services provided by Prestige Travel Experts, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Services Description

Prestige Travel Experts provides luxury travel planning, booking services, and travel consultation. Our services include but are not limited to accommodation bookings, transportation arrangements, and travel itinerary planning.

Booking and Payment Terms

• All bookings are subject to availability and confirmation
• Payment terms vary by service and will be clearly communicated
• Cancellation policies depend on the specific travel suppliers
• Service fees are non-refundable unless otherwise specified

Client Responsibilities

• Provide accurate and complete information for bookings
• Ensure valid travel documents (passport, visas, etc.)
• Comply with all applicable laws and regulations
• Review and understand all booking terms and conditions

Limitation of Liability

Prestige Travel Experts acts as an intermediary between clients and travel suppliers. We are not liable for issues arising from supplier performance, travel delays, or circumstances beyond our control.

Travel Insurance

We strongly recommend purchasing comprehensive travel insurance to protect against unforeseen circumstances, cancellations, and emergencies.

Contact Information

For questions regarding these terms, contact us at [email protected]

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GDPR Compliance

Last updated: December 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of Access: You can request copies of your personal data
• Right of Rectification: You can request correction of inaccurate data
• Right of Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of data processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to processing of your personal data

Legal Basis for Processing

We process your personal data based on:

• Your explicit consent for marketing communications
• Contractual necessity for providing travel services
• Legitimate interests for improving our services
• Legal obligations for record keeping

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

International Transfers

When we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your information.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected]

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your data appropriately.

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DMCA Policy

Last updated: December 2024

Digital Millennium Copyright Act Notice

Prestige Travel Experts respects the intellectual property rights of others and expects users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act ("DMCA").

Notice of Claimed Infringement

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing and its location
• Your contact information (address, phone number, email)
• A statement of good faith belief that use is not authorized
• A statement of accuracy and authority to act on behalf of the owner

Designated Agent

Please send DMCA notices to our designated agent:

DMCA Agent
Prestige Travel Experts
875 Park Avenue, Suite 2B
New York, NY 10075, USA
Email: [email protected]

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that removal was due to mistake
• Your consent to jurisdiction of federal court
• Your contact information

Repeat Infringers

We may terminate accounts of users who are determined to be repeat infringers of copyright.

Contact

For questions about this DMCA Policy, contact [email protected]